Return Policy

RETURN POLICY: 

At Wildflower Boutique, we pride ourselves on giving the best customer service and ensuring our customers are 100% happy. If you are not, please give us the opportunity to make it right!

Here, you will find our return policy. We ask that you take a close look at your purchase within 24 hours of receiving it and contact us at boutique@wildflowerYS.com if there is a concerns or you would like to initiate a return.

Here are a few things to know about our return/ exchange policy:

-Sale or discounted items are final sale and cannot be returned, exchanged, or receive store credit.

-Online purchases must be post-marked within 10 days of order. Email us to receive a complimentary return label if your item is within policy.

-All returns after 10 days will be issued via store credit or exchange. No refunds, exchanges or store credit after 30 days. 

-Returns must be unworn, unwashed, and smell free with all tags attached.

-Shoes must be returned in their original box and placed inside an additional protective shipping box. Damage to the shoe box will result in the shoes being ineligible for return.

-The original shipping charge is non-refundable.

-We are happy to issue a return shipping label, for any unwanted, full price items. Simply send us as email at boutique@wildflowerys.com

-Returns past the 10 day return policy will not be accepted or issued store credit. If item is sent back past return policy, the customer is responsible for return postage.

-Must include receipt or order number with return.

Please keep your tracking information. Once your return is received and processed, we will e-mail you your e-Gift Card that can be used online or in-store

Items that are Final Sale/Not eligible for a return include:

-Face Masks

-Jewelry

-Intimates

-Fragrance & Skincare

-Body Suits

-ALL SALE ITEMS or DISCOUNTED ITEMS

To return your product, mail to:
Wildflower Boutique Yellow Springs
224 Xenia Ave.
Yellow Springs, OH 45387

Exchanges:
If you wish to exchange your item for another size, please email us at boutique@wildflowerYS.com to initiate your exchange. You must return your unwanted item back to us within 24 hours of sending the email and send us the tracking information. After we receive, inspect and approve your item for an exchange, we will process your order. If the item you wish to exchange is not available in the size desired, a store credit will be emailed to you.